
- TRAINING & SUPPORT

You might have tried tutorials on YouTube, buying online courses, or joining a group training. But there's one thing those options aren't taking into account.. and that's you! Generic courses teach you everything. Training 121 with me teaches you what you actually need - the bits of HighLevel that matter for your business, your offer, and the way you work.
Every session starts with finding out where you're stuck, what you're trying to build, and then we use the time to get you there.
Whether you need a quick fix, a focused half day, or a full day to really get to grips with your system - here's how to pick the right one.
"One hour, one problem sorted!"
A focused, 1:1 session to fix what's stuck, build what you've been putting off, or finally understand the bit of HighLevel that's been driving you mad.
Tell me what you need before we start, and we'll spend the full hour on exactly that - no generic walkthroughs, just your account and your problem.
60-minute 1:1 Zoom session
Focused entirely on your priority for the session
Screen share - we work in your account, live
Best for a single workflow, automation, page or feature
"Enough time to actually get somewhere."
A half-day session (around 3 hours) for when one hour won't cut it - whether that's learning HighLevel properly from the ground up, working through several connected pieces of your system, or training a small team together.
Before we start, you'll complete a short questionnaire so I can plan the session around what you most need to cover.
Half-day 1:1 or small team session (online or in person)
Pre-session questionnaire to shape the agenda
Hands-on, working in your account as we go
*In-person sessions incur travel costs
"A whole day, fully focused on you."
A full day, set aside entirely for you or your team - for building real confidence and competence in HighLevel, not just covering the basics.
As with the half day, you'll complete a short questionnaire beforehand so the day is shaped around what will actually move the needle for your business.
Full-day 1:1 or team session (online or in person)
Pre-session questionnaire to shape the day
Hands-on, working in your account throughout
*In-person sessions incur travel costs

TRAINING PARTNERSHIPS
I also work alongside other coaches, course creators and community owners - as a guest trainer inside your membership, or as the tech expert behind your programme.
If your people need to understand HighLevel (or just need someone who can translate "tech" into plain English), I can show up as part of your world rather than mine.
Guest training sessions inside memberships and communities
Tech expert support for course or programme launches
Sessions tailored to your platform, your content and your audience
Currently working alongside partners including LeadZilla and Matt Hall's Success School

Laura spent time with me going through our client journey and the processes we have (or don’t have) in place.
I was able to download all my thoughts and send her details of the various things that I had come up with so far, which were all disjointed.
In return, she sent a fantastically detailed report along with 4 process maps and suggestions of systems we could implement to achieve what we want to do.
Sally Bendtson - Limelight HR

I underwent the process mapping session with Laura recently. I found it extremely helpful in gaining clarification about what was working and what needed changing to improve the efficiency of my business.
Laura went the extra mile finding resources, software recommendations specific to my industry, and putting me in contact with other trusted professionals where needed. It was also reassuring about some of the systems I already had in place that I did not need to waste time reinventing!
It’s hard sometimes to see the wood for the trees as a one-man-band, so Laura’s expertise is invaluable. Highly recommend.
Anna Winstanley - Physiotherapist

I found it to be an incredibly beneficial experience. The session enabled me to translate my thoughts and processes onto paper, effectively freeing up mental bandwidth. This clarity allowed Laura and me to collaboratively identify and prioritise the areas that required the most attention.
Experiences like this are essential for gaining perspective, stepping back from the day-to-day operations, and refocusing on what you do best.
Tomm Melody - Melody Homes

To deliver a first class service for our clients our processes need to be sleek and we called on Back Pocket Office to help with process improvements.
They were very easy to work with and the end result was improvements to our processes and well documented manuals to go with it. We highly recommend them.
Chidi Egbujie - Virtual Focus Accountants