Where Strategy Meets Systems
Systems Strategy, Build & Training for Coaches & Online Business.
I help brilliant online business owners to scale in a way that is sustainable and human-centered - designing and building marketing systems that promote conversation, connection and impact.
Certified Launch & Funnel Strategist | Certified HighLevel Admin | Recommended Funnel Sketchers Specialist | Official Leadzilla Build Partner
Why Scaling Businesses Outgrow Their Systems
If you’re struggling to scale, your systems may not be designed to support growth without you at the centre.
The systems that supported your early success were designed for a smaller, simpler version of the business. They relied on your availability, your memory, and your ability to step in when something didn’t quite work.
As demand increases, offers expand, and visibility grows, those same systems quickly become the thing that holds you back.
Does this sound like you?
❌ Communication feels inconsistent & you find it difficult to keep up with conversations
❌ Operations feel disjointed, and you're managing a lot of processes manually
❌ Sales rely on you being constantly available and "on" all the time
❌ You know that you need to outsource some tasks but you're struggling to step away
If so, this is a sure sign that your systems aren't set up to support your business growth.
Whether you're scaling your 1:1 offers, or you're looking to launch courses, programmes or communities, getting the right systems in place to support your ideas will play a pivotal role in your success.
At Back Pocket Office we design & implement strategy-led online systems that help you to work smarter, communicate better and sell more effectively, so that your business can grow without you as the bottleneck!
How we can work together
Everything I do fits into four key areas, designed to meet you where you are with the tech in your business.
Strategy
Get clarity before you build. Strategy sessions to plan your customer journey or launch funnel.
Build
Done-for-you systems that just work. From onboarding to launches, we’ll build your perfect GHL setup.
Training
From live workshops to done-with-you build support, DIY your build in confidence.
Support
Ongoing tech support for peace of mind that your systems are being looked after day-to-day.
THE CLIENT PROCESS
How It Works
Our build projects always run to the same 3-stage framework for a full done-with-you approach that keeps you in control, while we do the heavy lifting.
It's important that we keep you involved and informed through every stage of the process - from understanding your business ideas and goals, through to supporting you to test and launch.
01 MAP IT
Whatever the size of your project, we'll start with strategy! As a certified Launch and Funnel Strategist, "what" we build is just as important as "how".
02 BUILD IT
Our team are experts in HighLevel, giving you confidence that your systems will be built right, first time. From WhatsApp to Workflows and Courses to Campaigns, we've got you covered!
03 LAUNCH IT
We want you to feel confident with the systems that we've built for you and our projects always include a full training and handover. We also offer a range of support packages if you'd like to work with us longer term.
Certified
Launch & Funnel Strategist
Insured
For your peace of mind
GDPR Compliant
Registered with the ICO
HighLevel Expert
Certified HighLevel Admin
Recommended
Funnel Sketchers Specialist
TESTIMONIALS
What our customers are saying...
"An Absolute Genius"
"Laura is an absolute genius with the tech, but that's just the start of it. She has the patience of a saint, a fantastic work ethic, and she is a genuinely lovely lady.
She works wonderfully with me despite my somewhat chaotic entrepeneurial brain, and I would highly recommend her."
Michelle Morris
Ellacott Morris Ltd.
"A Little Tech Superhero
"She swoops in like a little tech superhero! I couldn't do it without her.. from building my sales pages, setting up my funnels, making my email sequences run seamlessly.
The best part? I don't even need to think about it any more."
Jo Halls
Boniface
