- BUSINESS SYSTEMS THAT HELP YOU SCALE

You're good at what you do.

Your Systems should be too.

Back Pocket Office® helps online and service-based business owners put the right systems in place - because the thing stopping you from growing your business shouldn't be you!

"What really sets Laura apart is the way she works with you. She has an incredible ability to take an abstract or messy idea, ask exactly the right questions, and shape it into something practical and achievable without ever taking over or diluting the original vision."

WHAT BECOMES POSSIBLE

When your systems work, everything changes.

Enquiries handled automatically. Clients onboarded without you lifting a finger. Your team knowing exactly what to do next.

And the headspace to finally think about where the business is going.

HOW I CAN HELP

Find Your Starting Point

Not everyone arrives needing the same thing. Here's how to find the right place to begin.

01

STRATEGY FIRST

Strategy & Planning

Not sure what you need or where to start?

Good - you're exactly who I love to work with!

We'll map out how your clients move through your business, identify what systems you need to support that journey, and create a clear plan before anything gets built.

02

DONE FOR YOU

GHL Builds

If you know exactly what you need, but need someone to handle the implementation.

From account setup to full course launches and automated sales funnels - done-for-you builds inside HighLevel (or equivalent versions), led by Laura with a small team of trusted specialists.

03

SELF BUILDERS

Training & Support

Already in GHL but stuck or looking to learn the skills to self build?

Get focused, expert help in a Power Hour or enquire about structured half or full-day training for you or your team.

04

COMING SEPTEMBER 2026

The Implementation Room^TM

A membership community for GHL users who are ready to stop staring at the screen and start building.

Fortnightly live Build Room sessions, guest experts, community support and accountability, all in one place.

ABOUT LAURA

Built on experience you won't find anywhere else.

I didn't start out building business systems. I spent 17 years in the NHS and healthcare IT - as an automation specialist, a trainer, and eventually a solutions manager mapping workflows and building systems for large NHS teams. Turns out those skills translate rather well.

I think like a strategist, work like an implementer, and care deeply about making the whole thing feel simple - for you and for the people moving through your business.