Your Business, Streamlined: From First Enquiry to Onboarding without the Admin Chaos.

You don’t need to spend your evenings stuck in your inbox, sending out invoices or managing your onboarding to take on more clients.

Your Business, Streamlined is designed for coaches and service-based business owners who are ready to free up their time, serve more clients, and create a smooth journey from enquiry to onboarding, without the hours of admin.

If you find yourself...

  • Stuck in endless email chains just to book one client call...

  • Losing your evenings to sending contracts, invoices, and Zoom links manually...

  • Wanting to take on more clients but feeling stuck, because your process just can’t handle it...

...this package is for you.

Does this sound familiar?

You didn’t start your business to spend your evenings chasing invoices, sending Zoom links, or manually onboarding clients.

Right now, your client process might look a little like this:

Endless email chains to confirm bookings

Manual reminders for payments or contracts

Repeating the same admin tasks for every new client

Feeling like you can’t take on more clients because the process is the bottleneck

It’s exhausting. And worst of all? It’s time you could be spending on the work that actually lights you up (and gets you paid).

It's Time to Work Smarter, Not Harder

This package is all about taking away the admin headache and automating what we can, so that you can spend more time with your clients.

Using my signature “Map It, Build It, Launch It” framework, I’ll design and implement a client journey that runs smoothly from enquiry call to onboarding, with automation carrying the weight.

Imagine this, instead..

☑️New enquiries drop straight into a system that responds automatically.

☑️ Clients can book calls, sign contracts, and pay invoices without you lifting a finger.

☑️ Onboarding emails and reminders go out like clockwork.

☑️ Your whole process feels seamless, professional, and stress-free.

That’s exactly what Your Business, Streamlined is designed to do.

What We'll Do.. (and why you'll love it!)

When you’re running a successful online business, the last thing you need is to feel trapped in admin overload.

Right now, every new client means hours of manual work - chasing emails, sending contracts, juggling reminders - and it’s eating into the time you’d rather spend serving your clients or growing your business.

With Your Business, Streamlined, we’ll flip that on its head. Together we’ll design a simple, stress-free client journey that feels effortless from the very first enquiry. You’ll finally have a system that runs smoothly in the background, taking care of the details while you focus on the bigger picture.

Here’s how we’ll make it happen: Map It, Build It, Launch It.

WITH YOU EVERY STEP

My “Map It, Build It, Launch It” Framework

Here's how we go from idea to income, without the tech headache!

01

Map it

A 90-minute strategy session to map out your full client journey, from enquiry to fully onboarded.

We’ll spot the gaps, remove unnecessary steps, and design a process that feels seamless for both you and your clients.

You’ll walk away with a clear workflow plan and timeline.

02

Build it

We’ll set up the full system build inside GHL (or your white label platform).

Automated workflows for enquiry forms, scheduling, contracts, invoices, and onboarding.

Seamless payment integration, email sequences, and client communication.

03

Launch it

Full end to end testing of every step of the process.

Handover to you and your team with full clarity on how everything works.

14 days of WhatsApp support to troubleshoot and adjust as clients start moving through the new system.

Your Bespoke Build can include any or all of the following:

  • Enquiry & Booking

    • Branded enquiry form that feeds straight into your system

    • Automated emails to acknowledge enquiries

    • Calendar booking integration for calls and sessions

  • Contracts & Payments

    • Automated contract sending & signing

    • Invoice and payment integration (Stripe, PayPal, etc.)

    • Payment confirmation emails

  • Onboarding

    • Welcome email and onboarding information

    • Automated reminders for first sessions or next steps

    • Client portal or hub setup (optional) to hold invoices & resources.

  • Ongoing Communication

    • Email templates for FAQs, session reminders, or “next step” guidance

    • Optional check-in or nurture sequence to keep clients engaged between sessions

PLUS a full customer journey mapping session (worth £750)

PLUS Zoom handover for you and your team (worth £197)

PLUS 14 days of 121 WhatsApp support as you get used to your new systems (worth £2000)

Total Value = £4947

CLIENT LOVE

Neena says:

She put me at ease, was really patient & delivered exactly what I wanted.

Laura is an outstanding Tech VA that my small business simply couldn't do without.

I was so stressed when I contacted her and embarrassed at how little I knew. She soon put me at ease, was really patient in listening to my requirements and delivered exactly what I wanted.

Her communication is first rate and I'm so glad I found her. Can't recommend her enough.

Meet Laura - Systems Strategist & the Calm in Your Tech Chaos

I help brilliant entrepreneurs create businesses that give them more freedom with strategy-led builds that give you time back

With over 10 years in IT project management and tech delivery, I’ve worked with everyone from NHS teams to online coaches.

These days, I’m a recommended Funnel Sketchers specialist and certified launch & funnel strategist, working with coaches, creators, and service-based business owners to help them thrive without the tech overwhelm.

If you want to spend more time doing what you love, and less with your head in the laptop, I can help!

CLIENT LOVE

Cheri says:

You’ve reduced the tech stress and it’s much appreciated.

Laura at Back Pocket Office has been superb with her tech help.

She is easy to speak to, clear and concise in explaining steps I needed to take and got the task completed in the timescales we discussed.

Having needed accountability, Laura was great at supporting me with that ensuring I took the action steps I needed to so she could do her bits. I would highly recommend her services and will be definitely using them again in the near future.

Thanks Laura, you’ve reduced the tech stress and it’s much appreciated.

My Approach..

Strategy First, Tech Second

Every build starts with a clear, tailored strategy that fits your way of working – so the tech supports your business, not the other way round.

The confidence of "done with you"

From mapping the customer journey to building your funnel, I handle the details while keeping you involved and confident every step of the way.

Over a decade of systems & workflow expertise

With 14 years in the NHS and a certification in launch & funnel strategy, I know how to design systems that work in the real world.

My Promise to You

If something breaks or doesn’t work in the 14 days after we go live, I’ll fix it at no extra cost.

I don’t just hand over a build and disappear, consider my your partner in tech crime to the end.

The Payment Plan

Both options give you the exact same level of service and support - I don't believe in missing out for splitting the payment if that's what works for you!

Pay in Full

Single payment of £1996

Payment Plan

4x Monthly payments of £499

A reminder of what you'll get..

  • Enquiry & Booking

    • Branded enquiry form that feeds straight into your system

    • Automated emails to acknowledge enquiries

    • Calendar booking integration for calls and sessions

  • Contracts & Payments

    • Automated contract sending & signing

    • Invoice and payment integration (Stripe, PayPal, etc.)

    • Payment confirmation emails

  • Onboarding

    • Welcome email and onboarding information

    • Automated reminders for first sessions or next steps

    • Client portal or hub setup (optional) to hold invoices & resources.

  • Ongoing Communication

    • Email templates for FAQs, session reminders, or “next step” guidance

    • Optional check-in or nurture sequence to keep clients engaged between sessions

PLUS a full customer journey mapping session (worth £750)

PLUS Zoom handover for you and your team (worth £197)

PLUS 14 days of 121 WhatsApp support as you get used to your new systems (worth £2000)

Total Value = £4947 and yours, all inclusive for just £1996 (payment plan available)

Real Results: Client Stories

Seema Barua - Counsellor, Somatic Practitioner, and Human Design Guide.

I just wanted to say how absolutely life-changing it's been working with Laura.

When I had the initial consultation with her, her energy was just so calm and she just took everything in her stride.

I felt so reassured and I just had this instant feeling that, you know what, this is the person I want to work with, that she is going to be able to hold this space for me and get all of the things done that I need to get done.

I had multiple systems, I was paying out for different subscriptions and memberships, I felt everything was scattered, I didn't have anything under one roof. I was very, very overwhelmed by bringing all of the backends and the admin in place and just felt I was losing out on clients.

I now have all my inquiries in one place, I have all my workflows automated, I don't need to worry about following up with any clients because it's just done without me being involved.

All my invoices are up to date and clear, I've got contracts in place, the client portal's in place, my social media calendar.

I could go to Laura with anything, she would not be one bit phased. She would just literally come back with such a simple answer to fix what I was talking about. She made everything feel so easy. She took out all the overwhelm from it.

When I first opened my system, I felt quite kind of overwhelmed, and now Laura has made it simple, fun, and easy, and enjoyable for me. When I log into my Funnel Sketchers, I get actually excited, and I look and I think, oh my goodness, that's a new bit on there, I could use that, or I could do this.

Everything just feels organised, clean, and clear. I know exactly what I'm doing with my clients, my VA knows exactly what she's doing, my clients feel very clear on their admin, and it's just been amazing working together with Laura.

It has been incredible. She's so friendly, and so supportive, and so understanding, and approachable. I'm now trying to figure out other projects that I can give to her, I absolutely love working with Laura, and I cannot recommend her enough.

The Frequently asked Q’s

Here are the answers to some of my most commonly asked questions.

If you're wondering about something that isn't answered below, just reach out, or book a free enquiry call to discuss your specific requirements.

What if I don’t have all my content ready yet?

That’s fine! We’ll map your launch together so you know exactly what’s needed and when. You can be creating your content while I build the tech.

Do I have to be using Funnel Sketchers or GHL?

Ideal but not essential - we're best know for our expertise in GHL/Funnel Sketchers, but if you already have an established platform just get in touch, my team have wide ranging experience so we may still have the skills to help.

How long will it take?

The standard timeline is 6 weeks from your strategy session to launch. If you need a bit longer, or have a different timeline in mind, just let me know during your initial enquiry.

What if something goes wrong during launch?

You get 14 days WhatsApp support to help you during launch if anything goes wrong, or any tweaks are needed. Don't worry, we won't just build it and run!

I’ve had bad experiences outsourcing before - how is this different?

You're not paying a VA just to build here - you're getting a strategic partner for your launch. We're invested in your success from start to finish!

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