Strategy & Consulting

Ready to streamline your business operations? Got the big idea but not sure where to start with the tech? Start with strategy!

If you feel like you’re working all of the hours but your profits don’t reflect that… you know you need to streamline your business and automate those repetitive tasks… or you’re struggling to choose the right systems for your business. Start with Strategy!

Too many times, business owners are choosing systems based on what works for someone else and finding that it hasn’t solved their problems. Your business is unique! Take the time to craft your own customer journey, and choose the right tech first time.

£150

Tech Strategy Consultation

If you’re thinking about streamlining your business with systems, or you just know that you could be working more efficiently, understanding your business processes is a great place to start.

In this consultation, choose whether you’d like to focus on mapping your wider business processes, or the tech build for a specific launch or funnel.

Pre-audit questionnaire
60 minute Zoom workshop
Bespoke process map / funnel plan
Our tech recommendations
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Streamline for Success

Small Biz Process Planner

This planner will help you walk through your customer journey step-by-step, with prompts to help you delve deep into your business workflows and highlight areas you can streamline and improve.

We’ll cover the four key parts of the customer journey:

Pre-client & sales pipeline
New client onboarding
Delivery of service
Client offboarding
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Free Webinar

Map your Customer Journey

In this pre-recorded webinar we walk through the process for mapping your own customer journey workflows.
Contains prompts from the Streamline your Success planner, this is a great place to learn more about process mapping and highlighting bottlenecks in your business.

Catch the FREE replay here

Download Replay
I had been considering engaging a VA to work in my business for a while and when I met Laura I instantly knew that her business would be a great fit for mine. After our initial discussion, Laura introduced me to Kate, a member of her team and Kate now helps me with practice management. Just after having our first chat I felt as though a huge weight had been lifted off my shoulders and I feel so very happy that she is on board and supporting me. Thank you Laura and Kate!
Sharon WatkinsSJW Business Solutions
Laura was asked to assist with the marketing of webinars, inviting guests, scheduling social media etc. Laura very quickly understood what we needed and how she could help. Laura was more than a VA - she was a proactive helper who ensured the whole process flowed very slowly, took several jobs off my to-do list and freed up both headspace and time for me!!
Tor McKenzieMAD Yorkshire
To deliver a first-class service for our clients our processes need to be sleek and we called on Back Pocket Office to help with process improvements. They were very easy to work with and the end result was improvements to our processes and well-documented manuals to go with it. We highly recommend them.
Chidi EgbujieVirtual Focus Accountants
Laura joined us a month ago to cover the maternity leave of our Business Support Manager. This is a key position in our organisation which enables the smooth running of the company and the welfare of our team. It is incredible to impact Laura has made in such a short space of time, helping us to review our policies so they fit with our culture, supporting business growth and setting up our first CRM system, not to mention lending an ear and helping to guide the company forward.
I really don't know how we would navigate the next few months if it wasn't for Laura.
Amy JeffsHey Me Limited

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We're excited to discuss how Back Pocket Office can support you and your business. Click below to book a discovery call.

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