Tech Services
Whether you’re looking for support & training or outsourced tech support, you’ll find it here!
I had been considering engaging a VA to work in my business for a while and when I met Laura I instantly knew that her business would be a great fit for mine. After our initial discussion, Laura introduced me to Kate, a member of her team and Kate now helps me with practice management. Just after having our first chat I felt as though a huge weight had been lifted off my shoulders and I feel so very happy that she is on board and supporting me. Thank you Laura and Kate!
Laura was asked to assist with the marketing of webinars, inviting guests, scheduling social media etc. Laura very quickly understood what we needed and how she could help. Laura was more than a VA - she was a proactive helper who ensured the whole process flowed very slowly, took several jobs off my to-do list and freed up both headspace and time for me!!
To deliver a first-class service for our clients our processes need to be sleek and we called on Back Pocket Office to help with process improvements. They were very easy to work with and the end result was improvements to our processes and well-documented manuals to go with it. We highly recommend them.
Laura joined us a month ago to cover the maternity leave of our Business Support Manager. This is a key position in our organisation which enables the smooth running of the company and the welfare of our team. It is incredible to impact Laura has made in such a short space of time, helping us to review our policies so they fit with our culture, supporting business growth and setting up our first CRM system, not to mention lending an ear and helping to guide the company forward.
I really don't know how we would navigate the next few months if it wasn't for Laura.
I really don't know how we would navigate the next few months if it wasn't for Laura.